Dear Parent/Carer

We are the appointed school dinner suppliers for your school and are determined to offer you and your
child an excellent service, ensuring every child enjoys their meal and has the energy to study and learn
in the afternoon.

SchoolGrid Account

If you would like your child to have school meals, you will need a SchoolGrid account. Please provide
the school office with your email address to activate an account. You will then receive an email from
SchoolGrid, our software providers, with all of your necessary login details. By accessing SchoolGrid
online you will be able to pre order meals, view recipes, allergens, ingredients and make payments.


If you are having difficulties ticking the allergen information you need, please contact Customer Care
and we will happily make arrangements to accommodate your child’s individual needs.


Your Child is in Reception / KS1 which means you are eligible for Universal Free school meals. This will
automatically be set up on your account as free, all the other features can be used as normal.

Contact Details

Dolce is your catering provider. If you have any questions, comments or suggestions regarding school
meals, allergens, payments etc, please do not hesitate to contact Dolce Customer Care Monday to
Friday 8am to 5pm, on 01942 707709 or by email to we are always happy
to hear from you.

SchoolGrid is the Software provider we use. If you experience any technical issues with access to
SchoolGrid, please contact Live Kitchen technical support on 01506 300310 or by email to

Yours Sincerely
Dolce Customer Care
5 Cromwell Business Park, York Road, Wetherby, LS22 7SU Telephone: 01942 707709 – email: Registered in England No: 2470662